Customer Testimonials
Professional staff great service staff keeps you informed on the status of vehicles. Service is completed when promised All settings are like you left it
Your service dept knows how to work on the Dodge Ram Powerwagon 4WD system!! Will recommend them to my Houston friends
No pressure, just showed auto. Everyone spoke to us! Very clean building, nice restrooms, We love a small town dealer as we have always bought from them, and we were very pleased to find the auto we needed at a small town dealer.
General Manager stepped up and hit a home run and did the right thing. He let me know about a lot of things that we had no clue about when we bought it at 26000\miles. Great Humen being.
Clean facility, quick service and very informative staff I will be coming back for future services, service advisors are extremely helpful
I just needed a state inspection. They were quick, courteous, & professional. Give your employees raises in income. We are all paying far more for everything in our lives & good employees are hard to find.
Can get my oil changed and the tires rotated and be home by 9:15 am. Pretty good coffee too. Nice waiting area but we need some reading material.
Local, convenient, easy to work with, fast, salesperson very knowledgeable and respectful of my time, clean facilities, everyone was friendly
I have used Martin for years and the service department is always informative and timely. Any issue is looked into and resolved.
Everyone is very easy to work with, Billie and Iva were a pleasure to work with. I will be recommending them and the dealership to my friends and family.
Great customer service and he was out the door as soon as I stopped. Service writer was polite and quickly found what I needed on my 2014 Ram 1500. The waiting area was clean and comfortable. Oil change and check up in 35-40 minutes.
They are great people!! In and out fast!! No hassle!! They have always been great with all my trucks!! Will buy there forever!!
They did a good job and responsive. Have issues with finishing task as requested. Last two times there have been issues. Did not put glove box back and this time did not rotate tires
Very stream lined process. Sales team and finance were working hard on throughout the buying process. Was not bombarded with dozens of salespeople.
I worked with Joel, he was great I'm located about 3hrs from Martin Chrysler and it was a seem less process they worked with me to get the right price and the exact vehicle i wanted. They even delivered the Vehicle for me. I 100% recommend Martin Chrysler for anyone looking for an easy and professional purchase.
Iva Triplett in sales was a pleasure to work with. The rest of the staff was a pleasure as well.
Friendly and didn't push extra service work on me. Let me know how the work was going on my car.
Martin has always been very customer focused. The buying process is very straight forward and easy to complete. The sales professionals are very familiar with the vehicles an can answer any questions on the product.
The people were great! Love this place. The staff go above and beyond every time! I know they will take good care of my vehicles.
Friendly staff and they values their customer; timely service and vehicle always ready as promise on specific time. Using this dealer since 2013 never had bad experience
Fast, friendly people. Nice waiting area. Young man met us at our vehicle and took it from there. We was in and out in less than an hour.
All around great group. Friendly, does what they say they will. I wouldn't take My Vehicle's any where else, or buy any where else.
Friendly, no haggle pricing and family quality workers, local dealerships, from service to salesmen and financial, we have been buying here and will continue
Superb experience! Sales person very knowledgeable. Will definitely return here for next vehicle. Love my new vehicle. All employees helpful.
Just wow....easiest purchase I have every made. They made me feel like I was the only customer in the building.
Everyone at Martin was professional. The car was repaired and ready for me to pick up in a timely matter. They also called to remind me the car was ready.
They listen to our needs. Rick has been our adviser for years, love his spirit and attitude. All the team is great though.
friendly and prompt rick was very helpful and took care of all me needs. would definitely recommend rick and martin chrysler dodge jeep and ram
It was great. Colby took my issue seriously and continued to work with me until the problem was found and fixed.
We came in for a little bit of customer service and we received a royal treatment. We came in as customers and we left as friends. Joel Trout is an excellent example of what it really means to be a customer service adviser. Joel is a very professional individual. Joel is friendly, extremely knowledgeable, delivers on his promises and if he is unable to provide the service himself he finds someone who can or points you in the right direction. Joel is polite and very easy to work with and he made us feel like an important part of the ...
Easy to setup appt. Got there and the service guy was super nice. Car was taken back and done in a timely manner. Checked what I asked for.
I can always count on Joel to take care of me the best he can. I appreciate the work that Billy, the GM did for me as well.
Iva was a great salesman but didn’t put pressure on us. He showed us the truck, let us drive it and we made our decision.
easy as pie go see them for your next dodge. the finance department went with no delays actually bought two cars and referred brother in law to buy
Quick service efficient staff and reliable service I was able to get in and out quickly I will be back
I believe his name is Eric the service manager, he always greets me by name and tells me everything going on with my truck
great customer service from both the sales person and the finance department. Very helpful and not all pushy. Very quick responses to my initial contact whole process from contacting with needs thru the day I drove off the lot was less that 48 hours
Quick and accurate service. Fixed the problem. Communicated well with me to keep me informed. Offered me a ride home if I needed it also.
Communication and quickness! Mr. Rick kept me in the loop and made this whole ordeal a breeze. Easy to deal with everytime.
Everyone is courteous and helpful. When we have service done they make sure all is good and on a timely manner.
It was quick and convenient. Was able to get my new car in less than an hour hassle-free. Would recommend it to a friend.
Billy and Josh, and the service department are the best. Would not use anybody else. Said it before, top notch to work with.
The service person was very helpful with my questions as to the possible problem with my Jeep. When the repairs were completed I was provided with all the warranty coverage time
Very pleasant, Jody was excellent. She kept me informed of any information that was available about the truck I had ordered.
Iva has been great! Not pushy and easy to work with. This is our 3rd vehicle purchase with Iva from Martin.
Mr. Iva sold me my truck that I traded in. He has been great with both vehicles I have purchased threw him. Both at Mike Smith and now Martin motors. I look forward to dealing with him again in the future
Good people good service no long waits knowing the people who work there and developing a relationship them over the years
Very professional and the truck was serviced in a timely matter. Clean and very very friendly. Would definitely recommend to my family and friends.
Swift professional friendly service. We own 5 vehicles from the Martin chain. Won't go anywhere else for our future purchases
Great customer service, friendly, and no pressure. Salesfolks were awesome, finance has everything in order. Couldn't have asked for a better experience
Friendly professional staff made the entire process quick and easy. I will certainly recommend your dealership to everyone I know.
I can drop it off and be taken to work and know that my service will be done and if a problem, they will call before doing more than was expected.
Kayla Lozano did an exceptional job. I'll definitely be back and, I'll refer everyone I know! Smooth and painless process!
They always give me fast, friendly service with a smile and a cup of coffee if I want one (my flavor choice)!
Generously helpful on local transportation. Since parts are currently an issue you need to concentrate on more repairs rather than only replacing parts.
He was very professional & courteous. He kept me informed when my car would be ready. The facility & restrooms were clean.
No high pressure sales tactics, friendly atmosphere, ease of purchase. From the sales meet and greet to finance to delivery my overall experience was amazing.
Great experience. Straight forward with no games of back and forth. We have purchased 10+ vehicles from here over the years and a great customer service with all. Mr. Rick in service is the icing on the cake. He is very respectful and honest when working with him on service or warranty issues.
Awesome Service Iva was awesome First Jeep and I love it Fast and friendly Will send customer Always been Ford but loving the Gladiator
Carol is a amazing sales person and very professional. She helped me and my brother and parents to get a new car.
Fast friendly service. They have a comfortable waiting area with some amenities for you while you wait. I have always had a good experience there.
I liked how they got my jeep in there quickly and fixed my issue. I went in at 7 am they had it ready by 4. That was even including them having to get the parts from Houston.
Accurate diagnosis, resolution and turnaround. The greeter/writer is good at using the diagnostic plug in tool and shows you up front what the issue probably is.
It was quick and easy. Everyone was attentive and super nice!! Would recommend buying as well as service!! Seamless process!
This is the second time I have bought a car with the help of Joel Trout. I am now driving from northeast Texas (about 3.5 hours). This shows the trust I put in him as a salesman. My son has also bought a car from him and he also trusts him and also drove from northeast Texas to sell his truck to him. The process was problem free and worth the drive. I will make the drive again when I need another car if Joel is still there.
I'm always greeted quickly and really friendly. They get my Jeep back in a timely fashion and it's always done as I request.
fast, friendy, clean, perfect, It says I have to include at least twenty word before it will let me submit. So, how does one in twenty words or more describe a perfect oil change and fluids check?
We have worked with Jody numerous times over the years. She is always knowledgeable and help from start to finish. I will not shop anywhere else.
I was impressed with Iam as a salesman as his strong character was evident when talking with him. The manager, Billy did a great job sealing the purchase and Brian as usual closed the financial and extended warranty deal.
Dean and his shop guys handled the work on my eco diesel and got me back on the road quickly!!! Truck runs like it did when new!!
I like that we were treated like family...not just another sale. Jodi was wonderful! Looking forward to maintenance service and buying our next car as well!
My 2017 T/A poor SERVICE, My 2015 Ram they don't handle service correctly said "they changed oil filter had it marked lied they didn't"!
WAS VERY HELPFUL AND ATTENTIVE TO OUR NEEDS. I WOULD RECOMEND THIS DEALERSHIP TO ANYONE. EVERYONE WAS VERY POLITE AND HELPFUL.
Nobody pushed me. They were outstanding in detail. Very knowledgeable and detailed explanation of vehicle. Patient in questions and detailed in answers....
I love the staff/management at Martin Chrysler. They treated me like family. I’ll definitely buy from Martin Chrysler again in the future.
Convenience, friendly, knowledgeable, speedy, for these reasons and more, I will continue to use Martin Chrysler Dodge Jeep Ram again and again
Waiting time was limited to a very short period of time, service advisor was very knowledgable, waiting room very clean and neat
Friendly easy to work with and honest glad to be appreciated by all the employees who dealt with me can't wait to get another vehicle from here again
The communication was real good. The ability to have someone pick me up at the airport was a bonus. The buying process was quick.
Hassle free and very friendly staff, made sure all my concerns were addressed. Accommodation were made to deliver my vehicle to me even though I live 2 hrs from the dealership
Customer satisfaction is priority. Jody is the best, she is very knowable, detail and has lots of patience's walking through the vehicle and always available to answer questions afterwards
The professional service and courtesy that Josh and the service manager Tim showed are the best! They even vacuumed my floor mats!
They are always up front and honest. No pressure. Make you feel at ease. Very Friendly and Very knowledgeable salesperson!!
Service was quick cost information was not as told when informed and final amour was more than quoted correct information at start
Brandi did a great job looking for and ordering the truck that I wanted. She made the buying process easy
From the sales person Mrs. Havard, to the shop when I had to bring it in, to my oil changes every time I have been there I was treated very professional and courteous. Great staff.
Employees were very friendly and work was done in a timely manner. I would recommend family and friends to use Martin Dodge!
Jody was great as a professional salesperson and educated me on all the vehicle features. Communication is key she called and text before to arrange the vehicle inspection and after the sale as well. The vehicle was pristine when we picked it up. She gets an A rating from us. I also had ordered a hitch which was installed for me, which was tremendously helpful. Best vehicle purchasing experience I’ve had and we have been buying vehicles for 45 years,but never before at Martin’s I will be buying my next vehicle at this dealership as well,I give ...
The people are great to work with. Brandi was who I worked with from the beginning and she is so helpful. I would purchase another vehicle from this team again, for sure. Very authentic and humble team.
Very quick to get me in and out with oil change, tire rotation, and air filters. Very pleasant staff. Thank you
Great. Easy and simple. Debbie Havard was just a pleasure to work with. She worked hard to find me the exact truck I was hunting!
The staff was overall prompt and attentive. The staff was friendly and ready to assist. My car was returned to me at a timely manner.
I was in a serious time crunch and I really appreciated how quickly I got in and out. I had just bought my Jeep the day before and a sensor went out on a tire. Life happens but this dealership made sure to fix the problem quick.
I was able to drop off for oil change,and check up.The service is great , and the facilities are always clean.
The respect, professionalism, and the care for all my needs, gave me a great deal, and offered me exceptional options
I have dealt with Martin Dodge for many years. Their service is outstanding. Will always deal with Martin. I am very please with this dealership. .
Great people to work with!! We had a pleasant experience with Debbie and we will definitely use Martin again in the future for our car buying needs.
My sales person was great at his job very pleasant he was not pushy he knew all the answers to my questions
Everyone is always professional and very kind at Martin. I have sent a few friends there and they have all been very satisfied with the experience.
Service department is top notch. Would not take my truck any where else. I buy my vehicles from Martin as they are the best people I have dealt with in my 52 years of buying vehicles.
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