Like most, I generally despise the car buying experience. But, I gotta tell you, this is truly a GEM of a dealership! Debbie Havard was totally awesome! She was prepared, knowledgeable, courteous, and down-to-earth. I purchased a used 2015 Dodge Charger and got an amazing deal on a like-new car. I'd been shopping for a long time, driving all over the Houston area to test drive Chargers, and, frankly, I was growing sick and tried of the usual high-pressure sales tactics and gimmicks. I'm an experienced car buyer and I knew the market value for these cars and I knew what I was looking for. I showed up at Martin and Debbie had the car parked right in front, waiting for me. She handed me the keys, told me to take it for a good test drive, and when I got back we negotiated the deal. I was out of there in less than 2 hours from the time I showed up to take the test drive. No hassle, no gimmicks, no high-pressure BS, no hidden dealer "add ons" during financing...just a straight-up, as-bargained, good deal on the terms we agreed to. And they even beat the financing deal I had previously arranged. This was a great experience in every way! This is how a dealership should be run! It inspires confidence in taking my Mopar vehicles to Martin for service when the time comes. I absolutely GUARANTEE I'll be back at Martin when it's time to replace my Ram truck.
Howie, my salesman, was very informative and not pushy. He did an excellent job. I trust him. The manager was very helpful and professional and willing to make a deal. The financial gentleman was helpful in warranty plans that would help my new vehicle's health. The whole buying experience was great. This is the second vehicle I have purchased from Martin Chrysler and Dodge in two years.
Brandi Kelley did everything to get me into a truck and still stay within my budget. Everyone was so friendly and I can't wait to pick it up today. Thank everyone who was helping yesterday and a very special thank you to Brandi
Brandi Kelley did everything to get me in a vehicle and to stay in my budget. everyone was very friendly which is hard to find anymore
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